Terms & Conditions

1. About These Terms

These Terms and Conditions (“Terms”) apply to all visitors, users, and customers of the The Locker Room Leicester website and venue. The website is operated by Hospitality HQ T/A The Locker Room Leicester, trading in the United Kingdom.

By accessing this website, purchasing tickets, making a booking, or attending the venue, you confirm that you have read, understood, and agreed to be bound by these Terms.

2. Eligibility & Age Restrictions

You must be at least 18 years of age to enter the venue unless otherwise stated for specific events. Valid photographic identification may be required at entry.

We reserve the right to refuse entry or service to any person at our discretion, subject to applicable law.

3. Website Use

You agree to use this website lawfully and not to misuse it in any way, including but not limited to introducing malicious code, attempting unauthorised access, or interfering with site functionality.

Automated scraping, crawling, data mining, or use of bots is strictly prohibited without express written consent.

4. Intellectual Property

All content on this website — including text, images, videos, branding, design, and code — is owned by or licensed to The Locker Room Leicester. No content may be reproduced, distributed, or used without prior written permission.

5. Bookings, Tickets & Payments

All bookings, ticket purchases, and payments are subject to availability and any additional terms presented at the time of purchase.

Prices are displayed in GBP and may change without notice. Refunds, cancellations, and rescheduling are governed by the specific terms of the event or booking.

6. Events & Promotions

Event details, performers, and schedules are subject to change. We reserve the right to modify or cancel events where necessary.

Promotional offers are subject to availability and may be withdrawn at any time.

7. Venue Conduct

Guests must behave responsibly and respectfully while on the premises. Disorderly conduct, harassment, or unsafe behaviour may result in removal without refund.

8. CCTV & Security

CCTV operates within the venue and surrounding areas for the purposes of safety, crime prevention, and compliance. Footage may be shared with authorities where legally required.

9. Wi-Fi & Digital Services

Any Wi-Fi or digital services provided are offered “as-is” without guarantees of availability, speed, or security.

10. Limitation of Liability

To the maximum extent permitted by law, The Locker Room Leicester shall not be liable for indirect, incidental, or consequential losses arising from website use or venue attendance.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

11. Force Majeure

We shall not be liable for failure to perform obligations where such failure results from events beyond our reasonable control.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.